Accessibility Statement

1. Our Commitment

GIC Insurance Consultants is committed to ensuring that our website and services are accessible to all individuals, including people with disabilities. We strive to provide an inclusive experience so that everyone can access information about our Medicare, health insurance, and group benefits services.

We work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

2. Measures We Take

GIC Insurance Consultants takes the following measures to support accessibility:

• Semantic HTML structure for screen reader compatibility
• Sufficient color contrast ratios throughout the site
• Keyboard-navigable menus and interactive elements
• Descriptive alt text for meaningful images
• Resizable text that does not break page functionality
• Clear focus indicators for keyboard users
• Visible, descriptive link text
• Form labels associated with their input fields
• Mobile-responsive design for use on any device

3. Known Limitations

While we strive for full accessibility, some areas of our website may not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and resolve these issues. If you encounter a barrier, please contact us directly — we will do our best to provide the information or service you need through an accessible alternative.

4. Alternative Access to Services

If any part of our website is inaccessible to you, we are happy to assist you directly. Our licensed consultants can explain insurance options verbally over the phone, provide documents in alternative formats upon request, schedule in-person consultations at our San Antonio office, and assist with completing forms on your behalf.

5. Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience accessibility barriers or have suggestions for improvement, please let us know using the contact details below. We aim to respond to accessibility feedback within 5 business days and to resolve issues within 30 days where feasible.

6. Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY), or visit ada.gov. You may also contact the Texas Governor's Committee on People with Disabilities at governor.texas.gov/disabilities.

7. Updates to This Statement

We review and update this Accessibility Statement periodically as we make improvements to our website. The "Last Updated" date at the top of this page reflects the most recent revision.

8. Contact Us

If you have questions, feedback, or need assistance accessing any part of our website, please contact us: